Meet The Big Moose Team
Our success as a company depends heavily on our team effort. We offer you the highest in ethical practices, extensive home inspection experience and excellent customer service. Ultimately, all we have is our reputation. That is why we put our name on our inspections. No inspector will catch 100% of the problems, but it is our goal to shed far more light on them than others would. We will provide you with a level of accountability and professionalism that is unmatched.
Flexibility: We understand that your schedule may be busy and that convenience is a priority. At Big Moose Home Inspections we have multiple inspectors giving us greater flexibility to meet your inspection needs, even offering same day and weekend inspections.
Personal Touch: Our office staff will consult with you prior to the inspection to gather preliminary information to help determine the scope of your inspection and subsequently provide you with a preliminary quote. We urge you to participate in your inspection so that we can answer any questions and supply you with as much knowledge as possible about your home.
Technological Edge: Our inspectors use the latest high-tech and the most sophisticated systems, devices, and gauges. We want to bring our customers the latest information and therefore our staff participates in multiple continuing education events each year. We also use technology to help connect with our customers quickly and efficiently.
Leadership: We believe that being a leader means listening to our customers. We value each one of our customers and welcome suggestions to help us improve. Thank you to each and every one of you!
Tom Ruemenapp is an experienced inspector and NACHI member with an extensive professional background and has been inspecting homes since 2004. Tom performs hundreds of inspections each year, while personally overseeing and interacting with our team of inspectors.
As an entrepreneur, Tom Ruemenapp was passionate to use his education and skills to quickly build his business. His practice was founded on principles of integrity and with over a decade of inspection experience, Tom has developed a sharp eye and understanding of what it means to be a competent and proficient property inspector. He knows that communication with his customers is vital and dedicates additional time and resources to ensure each customer’s needs are met. This drives continuous education, upgrading systems, staffing and streamlining for everything from the booking process to invoicing.
Tom Ruemenapp received a wealth of experience in the Detroit real estate market working with Strumco Properties, and Timmis & Inman. Tom is a graduate of the American Home Inspection Training Institute (AHIT), a certified inspector with National Association of Certified Home Inspectors (NACHI) and is a licensed Wisconsin home inspector and a member of Wisconsin Association of Home Inspectors (WAHI). However, what may be most important is that Tom understands the buying and selling process. His customers range from large construction firms to the first time home buyers. He uses the latest tools and technology to help communicate inefficiencies and emphatically helps his customers set priorities for repairs and updates. Tom remains true to his commitment of excellence throughout the entire process of guiding the customer to home ownership.
Our Customer Service Team
Thank you for giving us the opportunity to partner with you. We understand the important role our services play in helping you. So, when you have questions about our services, we want to answer them right away. Our support team takes pride in giving you the industry’s best in customer support (We have even added a live online chat room and comprehensive online scheduling tool to assist you after hours).
Our customers are at the heart of everything we do, and your feedback is invaluable to us. Our services are continually evolving as we consider how we can further help you accomplish goals and make your job easier. Our team is dedicated to providing you with prompt, accurate, and courteous service every time.